FAQ’s
Do you collect and return dogs from their homes?
Yes! We collect your dog at our agreed time and return them safely after their walk.
Can my dog be walked off lead?
Yes, but only with your permission and we will always take into consideration your dogs surroundings, recall and confidence before allowing them off their lead which keeps us all safe.
Do you take nervous / reactive dogs?
Yes. Every dog is treated as an individual, and walks are tailored around their needs. If your dog is nervous or reactive, we'll choose quieter locations with fewer distractions where appropriate, while still making sure they get plenty of exercise and enrichment.
What happens if there's bad weather?
We walk in all weathers, unless it's unsafe for the dogs (e.g., extreme heat or severe weather warnings). If we need to cancel, we will notify you as soon as possible and arrange to reschedule or a credit or refund.
Do you accept puppies?
Yes! We offer puppy visits from any age. Once your puppy has had their full course of vaccinations, we can also begin introducing walks suited to their age and development.
Can you provide treats for my dog?
Due to some dogs having sensitive stomachs, we ask that owners provide a reasonable amount of treats or kibble for our planned activity.
Can I book regular or one off walks?
Yes, we offer both!
Do you offer discounts on multiple dogs?
Yes! If you have multiple dogs in the same household, we offer a discount on each service.
I need to cancel...
We understand that things come up, we ask for at least 24 hours notice if you need to cancel. Cancellations made with less than 24 hours notice will receive a partial refund in accordance with our cancellation policy. You can cancel through contacting our email.